Where do you offer sessions?

All sessions are offered exclusively via telehealth, on a secure HIPAA compliant platform. This gives you as the client, ultimate flexibility in accessing quality mental health support from the comfort of your own home/space.

What are your fees?

A full-fee paying client using a Mental Health Care Plan (see next FAQ) will generally incur a gap fee (out-of pocket expense) of approximately $103. Some health funds also cover psychology if you are not eligible for a MHCP. Concession rates may be possible and generally limited to those with Health Care Card or are full-time students. Third party payments (e.g., Workcover, TAC, NDIS) may be accepted under some circumstances and will be discussed at the time of booking. Please get in touch to discuss further.

Do I need a referral?

No referral required for those paying privately for sessions. However in some circumstances you may qualify for a Mental Health Care Plan (MHCP), which entitles you to a Medicare rebate. Please speak to your GP regarding a MHCP if you think you might qualify. A MHCP needs to be in place prior to the session you are claiming the rebate for.

How do I book?

You can book by contacting me directly via email, phone or sending a message under the “contact” page. I will get in touch with you within 48 hours to discuss the details and find a time that suits. Appointments are currently offered Mondays, Tuesdays & Fridays, with some after-hours times. Please note that initial appointments will require part pre-payment of the session fee. This will be refunded to you if you change your mind or cancel/reschedule with more than 24 hours’ notice.

What if I need to cancel?

You can cancel/reschedule via text sms/phone call/email. Please note that you will need to provide a minimum of 24 business hours’ notice to cancel/ reschedule, otherwise a 50% cancellation fee will apply. Cancellation fees are not covered by Medicare rebates.

Please note that sessions are in high demand at the moment and I ask that you consider planning ahead as much as possible to attend the session. Under extenuating circumstances, the fee may be waived.

How do I know if this is for me?

Coming to therapy for the first time can be daunting. You may have even tried to reach out before but for whatever reason, couldn’t find someone suitable. I believe that the “therapist fit” is crucial for a good working relationship. Therefore I invite you to contact me for an obligation free discussion prior to booking to ask any other questions you might have.

How many sessions do I need?

It all depends on what your needs and goals are. My approach is always tailored to your circumstances, and we will discuss this at the start of therapy. Sometimes clients find that they only need between 4-6 sessions to address a relatively straightforward issue. Other times, if their issues are more entrenched or complex, more sessions will be required. However this does not automatically mean that you will need to be having sessions for years and years! Some therapy approaches practice in this way, but that is not how I work. I find that some clients will return for short periods, whenever circumstances change and they need a little bit more support. Ultimately it comes down to how you feel, and how much support you need at this point in time.

How do I pay?

Payments will be processed on the day of the appointment via a secure online payment system (credit card or debit card) or via bank transfer. Your Medicare rebate will be processed on your behalf, and be debited into your nominated account with Medicare, generally within 1-2 days.